Frequently Asked Questions
Questions?
We ship from beautiful Portland, Maine, USA!
60 Day No BS Returns
Your item must be in new condition with tags to receive a full refund.
Shipping Your Return
When you return an item please include your name, address, phone number and your order number. Please write the reason for the return so we can process in the correct manner.
Ship your package using a traceable shipping service such as UPS, FedEx or USPS with tracking. By using one of those methods the return can be tracked and delivery can be confirmed.
Shipping Address
Park 2 Peak
Attn: Returns
283 Marginal Way
Portland, ME 04101
Exchanges
Want to exchange an item? Simply return the item(s), and place a new order online. We ship everything for free! We will ship your new order asap, reducing the wait time for replacement items. Once we receive and process your return, we will issue a refund.
We usually ship all items within 24 hours! All of the products listed on our site are in stock and ready to ship immediately!
We ship from Portland, Maine, USA.
North East packages arrive in 1-2 days.
South East and Mid-West 2-3 days.
West Coast 3-5 days.
Alaska, Hawaii, Puerto Rico 5-14 days.
Exchanges
Want to exchange an item? Simply return the item(s), and place a new order. We ship everything for free! We will ship your new order asap, reducing the wait time for replacement items. Once we receive and process your return, we will issue a refund.
Yes, we do ship Internationally! Please add the item or items to your shopping cart to calculate the shipping cost.
For larger items we may ship via USPS. Frieght is crazy expensive and we ship EVERYTHING for free. Sometimes it may take USPS a little longer to scan or show an update their website. It may not show a scan at all for a few days. The package has been picked up by our daily USPS pickup if you receive a tracking number. Larger items may not fit on the standard shipping belt so they have to be hand-scanned which can create a slight delay.
